To send a tracked email (all users):
- Go to your Outlook account.
- Compose a new email.
- Enter the email recipient, subject line, and email body.
- Open the sales tools in your inbox.
- This will show up at the bottom right corner of your email composition window, as an orange HubSpot sprocket icon.
- In the right pane, select Track email opens checkbox.
- Keep the HubSpot Sales pane open with the checkbox selected, then click Send.
Viewing the tracked email’s status:
- Before the contacts opens the email, the email subject line and recipient will show in your activity feed in HubSpot as Sent.
- When the recipient opens the email, you will receive a pop-up notification on your desktop and the email will show as Open in your activity feed.
- Click the dropdown menu below the contact’s name to see when the recipient opened your email.
